Effective Date: August 31, 2026

Business Name: Surgical Associates, Inc. (“Surgical Associates,” “we,” “us,(Surgical Associates)e:** https://satulsa.com/
Phone: 918-505-3400
Email: info@satulsa.com
Address: 2448 E. 81st St., Suite 1100, Tulsa, Oklahoma 74137

1. Introduction and Scope

Surgical Associates, Inc. respects your privacy and is committed to protecting information you provide to us.

This Privacy Policy explains how we may collect, use, disclose, retain, and safeguard information when you visit our website, submit an online form, request an appointment, communicate with our practice, use online scheduling or patient-portal services, make a payment, or otherwise interact with us electronically.

This Privacy Policy applies primarily to information collected through our public website and related online tools.

It does not replace our Notice of Privacy Practices, patient intake documents, medical consent forms, financial policies, authorizations, treatment agreements, or other privacy documents that may apply when you become a patient of Surgical Associates.

Patient medical records and certain other health information may be protected by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), applicable Oklahoma law, our Notice of Privacy Practices, and other federal or state healthcare privacy requirements.

If this Privacy Policy conflicts with our applicable Notice of Privacy Practices concerning protected health information (“PHI”), the Notice of Privacy Practices will control.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you voluntarily provide when you:

• Complete a website form

• Request an appointment

• Contact our office

• Communicate with us by telephone, text message, or email

• Use an online patient portal

• Submit patient-registration information

• Request information about a surgical procedure or service

• Make or inquire about a payment

• Provide insurance information

• Complete surveys or questionnaires

• Submit comments, feedback, or reviews

• Otherwise communicate with Surgical Associates

Depending on how you interact with us, information you provide may include:

• First and last name

• Telephone number

• Email address

• Mailing address

• Date of birth

• Age or age range

• ZIP code

• Preferred method of communication

• Appointment-request information

• Requested physician or provider

• Requested appointment date or time

• Reason for seeking an appointment

• Information about symptoms or medical concerns

• Information regarding surgical or treatment interests

• Medical history

• Current or previous medical conditions

• Medications

• Allergies

• Previous procedures or treatments

• Referring physician information

• Insurance carrier or policy information

• Billing information

• Payment or transaction information

• Patient identification information

• Communication preferences

• Reviews, feedback, or survey responses

• Any other information you voluntarily choose to provide

Payment information may be collected and processed directly by third-party payment processors. Surgical Associates may not receive or retain complete payment-card numbers.

2.2 Health-Related Information

Because Surgical Associates is a healthcare provider, some information you submit may concern your health, symptoms, medical conditions, surgical history, insurance coverage, treatment, or other healthcare matters.

Information submitted through a general public website form does not necessarily become part of your medical record simply because it was submitted online.

Once information is received, maintained, or used as part of patient care, treatment, payment, or healthcare operations, additional protections may apply under HIPAA, our Notice of Privacy Practices, and other applicable laws.

Please do not submit highly sensitive medical information through a general website contact form, ordinary email, or text message unless specifically requested to do so. When available, use the secure patient portal or another communication method designated by Surgical Associates.

2.3 Information Collected Automatically

When you visit our website, we and certain service providers may automatically collect technical and usage information, including:

• Internet Protocol (“IP”) address

• Browser type and version

• Device type

• Operating system

• Device identifiers

• General geographic location derived from your IP address

• Referring website or source

• Exit pages

• Pages viewed

• Links or buttons selected

• Date and time of website access

• Time spent on pages

• Website navigation patterns

• Appointment-request interactions

• Form interactions

• Telephone-link interactions

• Advertising referral information

• Cookie identifiers

• Website performance information

• Error logs

• Diagnostic and security information

We may use this information to operate and secure our website, understand how visitors use it, improve website functionality, measure marketing performance, and evaluate the effectiveness of our communications and advertising.

2.4 Information Received From Other Sources

We may receive information from third-party vendors, platforms, or healthcare partners that assist us with services such as:

• Website hosting

• Website development and maintenance

• Online appointment requests

• Scheduling

• Electronic health records

• Patient portals

• Telephone and call-management services

• Customer relationship management

• Email communications

• Text-message communications

• Payment processing

• Insurance verification

• Billing

• Website analytics

• Advertising measurement

• Search engines

• Social media

• Maps and location services

• Cybersecurity

• Fraud prevention

• Professional and administrative services

Information received from these sources may be combined with information we already maintain when permitted by law.

Third-party services may have their own privacy policies and terms of use. We encourage you to review those policies when interacting with third-party platforms.

3. How We Use Information

Surgical Associates may use information we collect to:

• Respond to questions and inquiries

• Process appointment requests

• Schedule, confirm, reschedule, or cancel appointments

• Communicate about appointment availability

• Connect prospective patients with appropriate staff members or providers

• Evaluate requests for surgical consultations

• Provide medical and surgical services

• Coordinate patient care

• Conduct consultations

• Develop treatment or surgical plans

• Provide preoperative or postoperative information

• Communicate treatment-related instructions

• Coordinate referrals

• Verify identity

• Verify insurance information

• Determine benefits or coverage

• Process billing and payments

• Process refunds or other financial transactions

• Send appointment confirmations and reminders

• Provide patient-service and administrative support

• Maintain patient and business records

• Maintain billing and transaction records

• Improve our website and patient experience

• Understand how visitors interact with our website

• Evaluate the effectiveness of our marketing efforts

• Measure telephone calls, form submissions, and other website interactions

• Maintain website and information security

• Detect fraudulent, unauthorized, or malicious activity

• Diagnose technical problems

• Enforce our policies and legal rights

• Satisfy legal, regulatory, professional, insurance, and financial requirements

• Protect Surgical Associates, our patients, personnel, website visitors, and others

• Carry out other purposes disclosed to you when information is collected

Where required by applicable law, we will seek additional consent or authorization before using information for a materially different purpose.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, local-storage technologies, tracking parameters, call-tracking technologies, and similar tools.

These technologies may help us:

• Maintain essential website functionality

• Remember user preferences

• Improve website navigation

• Maintain security

• Enable website forms

• Enable appointment-request functionality

• Understand website traffic

• Identify technical errors

• Measure telephone calls

• Measure appointment requests

• Measure form submissions

• Determine which advertisements or websites referred visitors to us

• Evaluate marketing and advertising performance

• Improve website content and user experience

Cookies may include:

Essential Cookies: Used for website operation, navigation, security, and functionality.

Preference Cookies: Used to remember certain settings and selections.

Analytics Cookies: Used to help us understand website traffic, visitor behavior, and website performance.

Advertising and Measurement Cookies: Used to understand how advertising campaigns and referral sources contribute to website visits and actions.

Most web browsers allow users to reject, limit, or delete cookies. Disabling cookies may affect the functionality of certain portions of our website.

5. Analytics, Advertising, and Measurement Technologies

We may use third-party analytics, advertising, and measurement technologies, which may include services provided by Google and other technology providers.

These services may use cookies, tags, pixels, device information, referral information, and other technologies to help us understand:

• How visitors find our website

• Which pages visitors view

• General website engagement

• Advertising performance

• Form-submission activity

• Appointment-request activity

• Telephone-call activity

• Other interactions with our website

We may use platforms such as Google Analytics, Google Ads, call-tracking services, customer relationship management systems, or similar technologies.

These providers may collect or process certain device, browser, cookie, referral, and website-interaction information according to their own privacy policies and our agreements with them.

We do not intentionally provide patient medical records maintained within our electronic health record or secure patient portal to advertising platforms for their independent advertising or marketing purposes.

Our use of analytics and advertising technologies is subject to applicable law, healthcare privacy requirements where applicable, and our agreements with the relevant technology providers.

You may be able to limit certain analytics or advertising technologies through browser settings, cookie controls, advertising-platform privacy settings, or other available opt-out mechanisms.

6. Telephone Calls

When you contact Surgical Associates by telephone, information associated with your call may be collected or processed to assist with scheduling, patient service, quality assurance, training, documentation, and other legitimate practice operations.

Depending on the telephone services used by our practice, information may include:

• Your telephone number

• Date and time of the call

• Call duration

• Referral or advertising source

• Call-routing information

• Appointment outcome or disposition

• Information voluntarily provided during the call

Where legally permitted and appropriately disclosed, telephone calls may be recorded or monitored for quality assurance, training, documentation, or operational purposes.

7. Text Messaging and SMS Privacy

7.1 SMS Consent

When you provide a mobile telephone number, you may have the option to consent to receive text messages from Surgical Associates.

Where affirmative consent is required, consent may be obtained through an electronic form, unchecked checkbox, signed document, verbal agreement, or another clear action indicating your consent.

Merely providing a telephone number does not necessarily constitute consent to receive promotional text messages.

By opting in to text communications, you represent that you are the subscriber or authorized user of the mobile telephone number provided.

7.2 Service-Related Text Messages

If you consent to receiving text communications, messages may concern:

• Appointment requests

• Appointment confirmations

• Appointment reminders

• Scheduling changes

• Consultation follow-up

• Patient-service communications

• Preoperative information

• Postoperative follow-up

• Treatment-related instructions

• Billing or administrative matters

• Responses to your questions

• Other communications relating to your care or relationship with Surgical Associates

7.3 Marketing Messages

When separately permitted or consented to as required by law, Surgical Associates may occasionally send communications regarding:

• Practice announcements

• New services

• Educational information

• Events

• Programs

• Other practice-related information

Consent to receive marketing text messages is not required as a condition of receiving medical care or purchasing services where prohibited by law.

7.4 Message Frequency and Charges

Message frequency may vary based on your appointments, inquiries, treatment, and communication preferences.

Message and data rates may apply according to your wireless carrier and service plan.

Surgical Associates is not responsible for fees imposed by your mobile carrier.

7.5 Opting Out

You may opt out of eligible text messages by replying STOP.

You may receive a final text confirming that your opt-out request has been processed.

After opting out, you will no longer receive messages covered by that request unless you subsequently provide new consent or unless communications are otherwise legally permitted.

For assistance, you may reply HELP or contact Surgical Associates at 918-505-3400.

If you transfer or discontinue a mobile telephone number, please notify us so that communications intended for you are not sent to a new user of that number.

7.6 Text Message Security

Text messages are transmitted through third-party telecommunications providers and wireless carriers.

Delivery cannot be guaranteed.

Standard SMS text messages may not be encrypted. You should not send highly sensitive medical, financial, or emergency information by text unless Surgical Associates has specifically instructed you to communicate through that method.

7.7 SMS Information Is Not Sold

Surgical Associates does not sell SMS consent information, mobile telephone numbers obtained through SMS opt-in, or text-message opt-in information.

We do not share SMS opt-in information with third parties or affiliates for their independent marketing purposes.

We may disclose limited information to vendors that provide messaging, telecommunications, scheduling, patient communications, security, or administrative services on our behalf. Such vendors may use the information only as needed to provide the contracted services or comply with applicable law.

8. Email Communications

If you provide an email address, Surgical Associates may use it to communicate with you regarding:

• Appointment requests

• Scheduling

• Patient-service matters

• Practice information

• Billing or administrative issues

• Responses to inquiries

• Other matters related to your relationship with Surgical Associates

Where permitted, we may also send informational or marketing communications.

You may unsubscribe from eligible marketing emails by using the unsubscribe mechanism provided in the message or by contacting us.

Ordinary email may not be encrypted. Do not use ordinary email to communicate highly sensitive medical information unless you have been specifically instructed to do so.

9. How We May Disclose Information

We may disclose information in the circumstances described below.

9.1 Service Providers and Vendors

We may provide information to vendors and service providers that perform services on our behalf, including those that:

• Host or maintain our website

• Provide website security

• Operate appointment-request systems

• Provide electronic health record systems

• Operate patient portals

• Provide telephone services

• Deliver text messages

• Deliver emails

• Provide customer relationship management services

• Process payments

• Assist with billing

• Assist with insurance verification

• Provide data storage

• Analyze website activity

• Measure advertising performance

• Provide cybersecurity services

• Provide accounting, legal, administrative, or professional services

• Perform other legitimate business functions

Such vendors are permitted to use information only as necessary to provide authorized services and subject to applicable contractual and legal requirements.

9.2 Treatment, Payment, and Healthcare Operations

If you become a patient, your information may be used or disclosed for treatment, payment, healthcare operations, care coordination, referrals, insurance, billing, documentation, quality assurance, compliance, and other healthcare-related purposes as described in our Notice of Privacy Practices and permitted by law.

9.3 With Your Consent or Direction

We may disclose information when you request, direct, consent to, or authorize us to do so.

9.4 Legal, Regulatory, and Safety Purposes

We may disclose information when we reasonably believe disclosure is required or permitted by:

• Federal, state, or local law

• Regulation

• Court order

• Subpoena

• Warrant

• Government request

• Licensing or regulatory requirements

• Professional obligations

• Public-health requirements

• Patient-safety requirements

• Fraud-prevention activities

• Security investigations

• Legal proceedings

We may also disclose information when reasonably necessary to protect the rights, safety, security, or property of Surgical Associates, our patients, employees, physicians, website users, vendors, or other individuals.

9.5 Business Transactions

Information may be transferred or disclosed as permitted by law in connection with a merger, acquisition, restructuring, financing, sale of assets, change in ownership, business transition, or similar corporate transaction.

9.6 Aggregated or De-Identified Information

We may use or disclose information that has been aggregated or de-identified so that it does not reasonably identify a particular individual, as permitted by applicable law.

10. Patient Information and HIPAA

Surgical Associates is a healthcare provider, and certain information maintained about our patients may constitute protected health information under HIPAA.

Our use and disclosure of protected health information are governed by our Notice of Privacy Practices and applicable healthcare privacy laws.

This website Privacy Policy is intended to explain our website and online privacy practices and is not intended to replace or modify our Notice of Privacy Practices.

Requests concerning medical records, amendments to health records, restrictions on uses or disclosures of PHI, confidential communications, accounting of disclosures, or other HIPAA rights should be made according to the procedures described in our Notice of Privacy Practices.

11. No Provider-Patient Relationship Through Website Use

Information provided on this website is intended for general informational purposes and should not be interpreted as individualized medical advice.

Visiting this website, submitting an online form, sending a message, or requesting an appointment does not by itself establish a physician-patient or provider-patient relationship.

A provider-patient relationship is established only after an appropriate professional evaluation and acceptance by Surgical Associates or one of its healthcare providers.

Do not delay seeking professional medical attention because of information you have read on this website.

12. Medical Emergencies

The website, online forms, email, and text messaging should not be used for medical emergencies.

If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

Do not rely on a website form, voicemail, email, text message, or social-media communication for urgent medical assistance.

13. Data Security

Surgical Associates uses reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized:

• Access

• Use

• Disclosure

• Modification

• Loss

• Destruction

Depending on the system involved, safeguards may include:

• Access controls

• Authentication

• Secure hosting

• Encryption where appropriate

• Staff procedures and training

• Vendor-management practices

• Security monitoring

• Technical protections

• Other reasonable security measures

No website, electronic communication, internet transmission, electronic-storage system, text message, email service, or payment-processing system can be guaranteed to be completely secure.

If you believe information you provided to Surgical Associates may have been compromised, please contact us promptly.

14. Data Retention

We may retain information for as long as reasonably necessary to:

• Provide healthcare or other requested services

• Process appointment requests

• Maintain patient records

• Maintain medical and surgical documentation

• Meet medical-record retention requirements

• Maintain billing and insurance records

• Satisfy tax and accounting obligations

• Process or document payments

• Resolve disputes

• Prevent fraud

• Maintain security

• Enforce agreements

• Meet regulatory or legal obligations

• Support legitimate business operations

Retention periods may vary according to the nature of the information, whether you become a patient, healthcare record-retention requirements, insurance obligations, applicable law, vendor arrangements, and legitimate operational requirements.

15. Your Privacy Choices and Rights

Depending on the information involved and applicable law, you may be able to request that Surgical Associates:

• Provide access to certain personal information

• Correct inaccurate personal information

• Update your contact information

• Delete certain information

• Restrict certain uses of information

• Honor applicable communication preferences

• Withdraw certain previously provided consents

These rights are not absolute.

We may retain information when retention is required or permitted for patient care, medical records, billing, insurance, tax, accounting, fraud prevention, security, litigation, regulatory compliance, legal obligations, or other legitimate purposes.

To make a privacy request, contact us using the information provided at the end of this Privacy Policy. We may need to verify your identity before completing certain requests.

You may also:

• Reply STOP to opt out of eligible text messages

• Use an unsubscribe link to opt out of eligible marketing emails

• Adjust cookies through your browser

• Decline optional marketing communications

• Contact us to update previously submitted information

Rights concerning protected health information should be exercised according to our Notice of Privacy Practices.

16. Children and Minors

Our public website is intended primarily for adults and is not designed or directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 through our public website without appropriate involvement from a parent or legal guardian.

A parent or legal guardian may submit information concerning a minor when seeking an appointment, medical evaluation, treatment, billing assistance, or other healthcare services.

If you submit information concerning a minor, you represent that you are legally authorized to provide that information.

If you believe a child has submitted information to us without appropriate authorization, please contact us.

17. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites and services, including:

• Patient portals

• Appointment systems

• Payment-processing platforms

• Insurance-related services

• Maps

• Social-media platforms

• Videos

• Healthcare resources

• Other third-party websites

Third-party websites and services are controlled by their respective operators and may maintain their own privacy policies and terms.

Surgical Associates is not responsible for the privacy practices, security, content, availability, or policies of third-party websites or platforms.

We encourage you to review the applicable privacy policy before providing information to a third-party service.

18. Patient Portal

Surgical Associates may provide access to a third-party patient portal or electronic health record platform.

Information submitted through a secure patient portal may be subject to additional terms, privacy protections, healthcare privacy laws, and the privacy practices of the applicable technology provider.

You should protect your patient-portal username, password, authentication credentials, and other login information.

Do not share your login credentials with unauthorized individuals.

19. Online Payments

Our website may provide links to third-party systems that allow patients to make payments electronically.

Payment processors may independently collect information such as:

• Name

• Account information

• Billing information

• Payment-card information

• Transaction information

• Device or security information

Those providers may process payment information according to their own privacy policies, security practices, and terms.

Surgical Associates may receive information confirming the transaction without receiving or storing your complete payment-card information.

20. Information Transfers

Our website, vendors, technology providers, or information systems may process or store information within the United States or in other jurisdictions in which service providers operate.

Privacy and data-protection laws may differ among jurisdictions.

Where applicable, information will be transferred and processed subject to appropriate legal requirements and contractual safeguards.

21. Do Not Track and Browser Privacy Controls

Some web browsers provide “Do Not Track” or similar privacy signals.

Because there is not a universally accepted standard governing how websites must respond to all such signals, our website may not respond to every browser-based Do Not Track mechanism.

You may use available browser settings, cookie controls, device privacy settings, and applicable platform controls to manage certain website technologies.

22. Changes to This Privacy Policy

Surgical Associates may update this Privacy Policy periodically to reflect changes in:

• Our website

• Services

• Technology

• Vendors

• Operations

• Privacy practices

• Legal requirements

• Regulatory requirements

When this Privacy Policy is updated, the revised version will be posted on this page and the Effective Date will be updated.

Unless otherwise stated, revisions become effective when posted.

We encourage you to review this Privacy Policy periodically.

23. Contact Us

Questions, concerns, or requests regarding this Privacy Policy may be directed to:

Surgical Associates, Inc.
2448 E. 81st St., Suite 1100
Tulsa, Oklahoma 74137

Phone: 918-505-3400
Email: info@satulsa.com
Website: https://satulsa.com/