Terms and Conditions

Effective Date: August 28, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website located at https://satulsa.com/ and any related online forms, appointment-request tools, patient-facing features, digital communications, payment functions, patient-portal links, and other online services made available by Surgical Associates, Inc. (“Surgical Associates,” “we,” “us,” or “our”).

By accessing or using this website or related online services, you agree to these Terms and any applicable privacy policies or notices. If you do not agree with these Terms, you should not use the website or related online services.

1. General Information Only

The information available through this website is provided for general informational, educational, and promotional purposes only.

Website content is not individualized medical advice and should not be considered a substitute for an examination, diagnosis, consultation, or treatment recommendation from a qualified healthcare professional.

Medical and surgical decisions depend on many individual factors, which may include:

Do not use information found on this website to diagnose or treat a medical condition without consulting an appropriately qualified healthcare provider.

Never disregard professional medical advice or delay seeking medical care because of information you have read on this website.

2. No Physician-Patient Relationship

Accessing this website, reading website content, submitting an online form, requesting an appointment, sending an email, using a patient portal, or otherwise communicating electronically with Surgical Associates does not, by itself, establish a physician-patient relationship.

A physician-patient relationship is established only after appropriate evaluation and acceptance by a Surgical Associates healthcare provider and completion of any applicable clinical, registration, consent, or administrative requirements.

Submitting an appointment request or contacting Surgical Associates electronically does not obligate Surgical Associates or any physician to accept you as a patient or provide medical treatment.

3. No Emergency Use

This website and its electronic communication features are not intended for medical emergencies or urgent medical concerns.

Do not use website forms, email, text messaging, patient-portal messages, social-media messages, or other non-emergency electronic communications to report emergency or potentially life-threatening symptoms.

If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency department immediately.

4. Additional Patient Documents and Policies

These Terms primarily govern use of the public Surgical Associates website and related online services.

Additional documents, notices, agreements, and policies may apply when you become a patient or receive medical or surgical services, including:

If a patient-specific, financial, clinical, or treatment-related document conflicts with these Terms regarding patient care, billing, treatment, medical records, or clinical services, the applicable patient document will control.

5. Medical and Surgical Services

Surgical Associates provides surgical evaluation and treatment services as permitted by applicable law and professional standards.

Services described on the website may include areas such as:

The inclusion of a procedure, condition, physician, technology, or service on the website does not guarantee that:

Services, physicians, facilities, technologies, and treatment options may change without notice.

6. Medical Eligibility and Treatment Decisions

Not every surgical procedure or treatment is appropriate for every patient.

Eligibility for medical or surgical treatment may depend on factors including:

Surgical Associates physicians may recommend, modify, postpone, decline, or discontinue a particular treatment or procedure when they determine that it is unsafe, clinically inappropriate, unnecessary, outside their scope of practice, or inconsistent with professional medical standards.

Patients are responsible for providing complete and accurate medical information during scheduling, registration, consultation, and treatment.

7. No Guarantee of Medical or Surgical Results

Medicine and surgery involve inherent uncertainties, and individual outcomes vary.

Surgical Associates does not guarantee:

All medical and surgical procedures may involve risks, side effects, complications, limitations, or the possibility of additional treatment.

Risks and expected outcomes associated with a specific treatment or procedure should be discussed directly with your physician before treatment.

Patient testimonials, educational materials, case examples, photographs, statistics, and other website content represent general information or individual experiences and do not guarantee that another patient will experience similar results.

8. Appointment Requests

Surgical Associates may make online appointment-request forms and other scheduling features available for patient convenience.

Submitting an appointment request does not guarantee:

An appointment request is not considered confirmed until Surgical Associates communicates confirmation through its normal scheduling process.

Appointment availability may change because of physician availability, surgical schedules, emergencies, hospital obligations, weather, staffing, clinical concerns, or other operational circumstances.

You are responsible for providing accurate contact information and monitoring communications regarding your appointment.

9. Patient Portal

Surgical Associates may provide access to a secure third-party patient portal for patient convenience.

The patient portal may allow eligible patients to access certain health information, communicate with the practice, or use other available features.

Access to and use of the patient portal may be subject to additional terms, security requirements, privacy practices, and policies established by Surgical Associates or the third-party portal provider.

Patient-portal communications should not be used for emergencies.

You are responsible for protecting your account credentials and preventing unauthorized access to your portal account.

10. Cancellations, Rescheduling, and Missed Appointments

Appointments may be subject to cancellation, rescheduling, late-arrival, or no-show policies communicated by Surgical Associates during scheduling or registration.

Surgical Associates may reschedule or cancel an appointment because of:

Any separate written appointment policy provided by Surgical Associates will apply in addition to these Terms.

11. Insurance and Financial Responsibility

Information concerning insurance participation is subject to change.

Acceptance of an insurance company does not guarantee that:

Insurance coverage depends on the specific terms of your insurance plan.

You are responsible for understanding your insurance benefits and complying with referral, authorization, deductible, copayment, coinsurance, and other plan requirements.

Patients remain financially responsible for applicable:

Verification of benefits by Surgical Associates is provided as a courtesy and is not a guarantee of coverage or payment.

12. Estimates and Charges

Any pricing, benefit estimate, cost estimate, or financial information provided through the website or by Surgical Associates is an estimate unless expressly stated otherwise.

Actual charges may depend on:

Charges from Surgical Associates may represent physician professional services only.

Other healthcare organizations or professionals involved in your care may bill separately, including:

Surgical Associates does not control charges imposed independently by third-party healthcare providers or facilities.

13. Online Payments

The website may provide access to online payment functionality for patient convenience.

Payments may be processed through third-party payment processors or billing platforms.

Use of a third-party payment service may also be governed by that provider’s own terms of service and privacy policies.

You are responsible for ensuring that payment information submitted through an online payment system is accurate and that you are authorized to use the payment method provided.

14. Email and Text Communications

When you voluntarily provide an email address or telephone number, Surgical Associates may use that information to communicate with you regarding your inquiry, appointment, treatment, billing, or other administrative matters as permitted by law.

With appropriate consent where required, communications may include:

Message frequency may vary. Message and data rates may apply for text messages.

Where promotional text messaging is offered, promotional messages will be sent only in accordance with applicable consent requirements.

Consent to receive promotional text messages is not a condition of receiving medical treatment or purchasing services where prohibited by law.

If an applicable text-message program permits opt-out by text, you may reply STOP to discontinue messages and HELP for assistance.

15. Electronic Communication Risks

Ordinary email and text messaging may not be encrypted.

Electronic communications can potentially be intercepted, misdirected, accessed by unintended recipients, delayed, or retained by telecommunications or technology providers.

Do not send:

For sensitive patient information, use communication methods specifically authorized or provided by Surgical Associates.

16. Privacy and Protected Health Information

Information collected through the website may be governed by applicable privacy policies and notices.

Protected health information created or maintained as part of your medical care may also be governed by:

A general website privacy policy does not replace the Notice of Privacy Practices applicable to protected health information maintained in connection with patient care.

17. Age and Use by Minors

The website is intended primarily for adults.

By submitting information through the website, you represent that you:

Medical treatment of minors remains subject to applicable consent laws and Surgical Associates’ clinical and administrative requirements.

18. Permitted Website Use

You may use the website only for lawful, personal, and non-commercial purposes.

You agree not to:

Surgical Associates may restrict or terminate website access if we reasonably believe a user has violated these Terms or created a security, legal, clinical, or operational risk.

19. User-Submitted Information

Information you submit through website forms or other online features must be accurate and lawful.

You represent that:

Submission of patient photographs, testimonials, reviews, or other identifiable materials does not automatically grant Surgical Associates authorization to publicly use protected health information.

Any public or promotional use of identifiable patient information will be handled in accordance with applicable law and required patient permissions or authorizations.

20. Intellectual Property

Unless otherwise stated, the website and its contents are owned by Surgical Associates or its licensors and are protected by applicable copyright, trademark, and other intellectual-property laws.

Protected content may include:

You may view or print a reasonable number of website pages for personal, non-commercial use.

Without prior written authorization, you may not reproduce, republish, distribute, modify, sell, commercially exploit, publicly display, frame, mirror, or create derivative works from website content.

Use of the website does not transfer ownership of Surgical Associates’ intellectual property to you.

21. Third-Party Websites and Services

The website may contain links to or integrations with third-party websites and services, including:

Third parties operate independently and may maintain their own terms, privacy policies, security practices, and procedures.

Surgical Associates does not control and is not responsible for a third party’s:

A link to a third-party website does not necessarily constitute an endorsement.

Your use of a third-party service is subject to the terms and policies applicable to that service.

22. Website Accuracy and Availability

Surgical Associates makes reasonable efforts to provide useful and current website information. However, we do not guarantee that website information is complete, current, accurate, or error-free.

Information that may change without notice includes:

Surgical Associates may correct errors, update content, suspend features, restrict access, or discontinue any portion of the website at any time.

23. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND RELATED ONLINE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

SURGICAL ASSOCIATES DISCLAIMS EXPRESS OR IMPLIED WARRANTIES RELATING TO THE PUBLIC WEBSITE, INCLUDING WARRANTIES OF:

SURGICAL ASSOCIATES DOES NOT WARRANT THAT:

Nothing in these Terms excludes a warranty, obligation, or responsibility that cannot legally be excluded.

24. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SURGICAL ASSOCIATES, ITS PHYSICIANS, OWNERS, EMPLOYEES, CONTRACTORS, AFFILIATES, VENDORS, LICENSORS, AND REPRESENTATIVES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO:

These limitations apply only to the extent permitted by applicable law.

Nothing in this section is intended to alter the legal rights, duties, or responsibilities arising from actual professional medical treatment provided by Surgical Associates or its physicians.

25. Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless Surgical Associates and its physicians, owners, employees, contractors, affiliates, vendors, licensors, and representatives from claims, liabilities, damages, losses, judgments, costs, and expenses arising from:

This provision applies only to the extent permitted by applicable law.

26. Governing Law and Venue

These Terms are governed by the laws of the State of Oklahoma, without regard to conflict-of-law principles.

To the extent permitted by law, any legal proceeding arising solely from use of this website, these Terms, or non-clinical online interactions with Surgical Associates shall be brought in an appropriate state or federal court having jurisdiction in or over Tulsa County, Oklahoma.

Nothing in these Terms is intended to alter legal rights or obligations arising from professional medical care where applicable healthcare or professional-liability law provides otherwise.

27. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed if necessary.

The remaining provisions will continue in full force and effect.

28. No Waiver

Failure by Surgical Associates to enforce any provision of these Terms does not constitute a waiver of that provision or the right to enforce it later.

Any waiver must be made in writing by an authorized representative of Surgical Associates.

29. Changes to These Terms

Surgical Associates may update these Terms periodically to reflect changes in:

Revised Terms will be posted on this page with an updated Effective Date.

Your continued use of the website after revised Terms are posted constitutes acceptance of the revised Terms.

30. Entire Agreement

These Terms, together with applicable website privacy policies, notices, and policies, constitute the agreement governing your use of the public website and related online services.

Separate patient registration, clinical, financial, insurance, consent, medical-record, surgical, and treatment documents remain independently applicable according to their terms.

31. Contact Information

Questions concerning these Terms and Conditions may be directed to:

Surgical Associates, Inc.
CityPlex Towers
2448 E. 81st St., Suite 1100
Tulsa, Oklahoma 74137

Phone: (918) 505-3400
Email: info@satulsa.com
Website: https://satulsa.com/